We represent many brands, but we don’t know how to represent your brand?

We are also recruiting global partners. If you choose to cooperate with WINDINO, you will get the following support:

• All-round marketing support: Provide a full set of marketing materials to help you quickly start marketing.

• Professional sales training: Provide product expertise and sales skills, share successful market cases and experiences, and help you stand out from the competition.

• Exclusive regional protection: Ensure exclusive distribution rights in your region to avoid vicious competition and protect your market share and profit margin.

• Continuous innovation and update: We focus on product research and development and technological innovation, regularly launch new products, and maintain our market leadership. We continuously optimize existing product lines to ensure that product quality and performance are always at the forefront of the industry.

• Support OEM (original equipment manufacturers): We can strictly implement the product appearance, functional characteristics or brand logo provided by customers to ensure that your expectations and market needs are ultimately met.

I am very interested in your company's products, but I don't know much about them and don't know the details.

You can tell me which specific products you are interested in or whether you want to become our partner. We can give you a video and take you to visit our factory so that you can have a preliminary understanding.

I don't know if you have replied to the email I sent to you?

Hello, we have dedicated service staff who will reply to your email within 24 hours of receiving it. However, considering the uncertainty of email replies, we are not sure whether the reply email will go into the spam folder or be blocked so that it cannot be received in time. If you use WhatsApp, we recommend that you leave your WhatsApp contact information for efficient communication, or add our WhatsApp: +8613353998266. Looking forward to hearing from you.

Features

Based on the needs research and field testing of hundreds of customers, the products we develop are suitable for a variety of application scenarios. They are produced using high-quality environmentally friendly materials, undergo strict quality control, and are durable and reliable. We offer a variety of specifications and styles to meet the needs of different customers.

How to place an order

You can contact our customer service representatives through our website for inquiries and orders. Please provide detailed product specifications and quantities so that we can provide you with an accurate quote.

How long does it take to ship the order after placing it?

Generally, we have a large amount of stock in stock and can arrange shipment within 1-3 working days after receiving your payment confirmation. The specific time may vary based on stock availability and order quantity.

How are shipping costs calculated?

Shipping costs are based on factors such as destination, weight and shipping method (sea, air or express). We will provide detailed freight quotations and ensure that the most economical and reasonable transportation option is selected.

Transaction process

1. Demand consultation: Customers contact us by phone, email, or online consultation to provide specific requirements.

2. Scheme design: Our professional team will provide customized solutions based on customer needs.

3. Information confirmation: Confirm product parameters, quantities, and other information with customers to ensure that the product meets expectations.

4. Contract signing: After both parties confirm the final plan, the contract is signed.

5. Production delivery: Produce according to the contract agreement and complete delivery on time.

6. After sales service: Provide comprehensive after-sales service, including technical support and maintenance services.

How long will it take to receive the goods?

Delivery times will vary depending on your chosen shipping method and destination. Generally speaking, air freight is usually faster than sea freight, but the cost is relatively higher. Please consult our customer service staff for specific times.

What should I do if there is something wrong with the goods I receive?

If there are any quality problems with the goods you receive, please contact us within 7 days after receiving the goods and provide detailed photo or video evidence. We will handle the relevant matters for you as soon as possible, and there will be personnel to follow up the entire process until it is completed.

Are samples provided?

We can provide samples for customer evaluation. The sample cost and freight need to be borne by the customer. Please contact our customer service staff for specific costs.

Do you provide customized services?

We can provide printing, size, style customization and other services. If you have special needs, please provide detailed product specifications and design requirements, and we will provide customized solutions according to your needs.

How can I trust you?

We are a formal enterprise in China, subject to market supervision and tax supervision. If we are cooperating for the first time, we can do a small trial order. Once we are satisfied, we can establish long-term and in-depth cooperation.

How to contact customer service?

You can contact our customer service staff via email, phone or online chat. Our customer service team will provide you with timely support and services.